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Billing & Payment
We accept all patients, with or without insurance plans. Some plans may exclude certain medications or procedures related to certain conditions. Please check with your insurer for any such exclusions.
What payment options are available?
- All Major Credit Cards (Visa / Mastercard / Amex / JCB / China Unionpay)
- Child Development Account (CDA) Baby Bonus
Can I use Medisave (singaporeans / Permanent Residents)?
We are a Medisave accredited clinic and ENT (ear, nose and throat) centre, hence certain ENT procedures are claimable under Medisave, such as nasoendoscopy and other minor surgical procedures. All Singaporeans and PRs are able to use Medisave for consultations, procedures and medications (where eligible) in our clinic. Please contact us for further information if you have further queries.
Can I use my insurance / Medisave Integrated Shield Plan?
We are a panel clinic and partner with the following Personal Integrated Shield Plan insurance companies:
AIA Panel Clinic Doctor
prudential PRUExtra / Prudential PRUShield Panel Clinic Doctor
Great Eastern SupremeHealth Panel Clinic Doctor
Aviva / Singlife Panel Clinic Doctor
If your insurance plan is not listed here, we will gladly call your insurance company / companies to check on your insurance coverage for you. We can also assist you in filing an out-of-network claim should the need arise.
AIA Panel ENT Specialist
We are an AIA panel ear,nose and throat Specialist Doctor. Under AIA HealthShieldGold insurance plans, patients can expect pre-authorisation letters to ensure that their premiums cover the required treatment.
Patients seeing an AIA panel ear nose and throat doctor can also enjoy peace of mind knowing that they enjoy reimbursement for pre- and post-hospitalisation fees for up to 180 and 365 days, respectively, under AIA HealthShield Gold Max.
Prudential Panel ENT Specialist
We are a Prudential panel ear, nose and throat Specialist Doctor. Speak to our clinic staff about cashless procedures under Prudential’s PRUExtra as a Premier client.
Additionally, patients who are seeing a Prudential panel doctor with their personal Prudential PRUShield plans can expect reimbursement of pre- and post-hospitalisation fees for up to 180 and 365 days, respectively. Our patients who are under this plan will also enjoy an enhanced Letter of Guarantee (allowing for cashless services of up to $30,000).
PRUExtra Preferred CoPay customers have 95% of their deductibles and 50% of your Co-insurance at Singapore private hospitals and Restructured hospitals under Prudential’s listings covered, with a S$3,000 annual limit on out-of-pocket expenses if you go to a Panel Provider.
Great Eastern Panel ENT Specialist
We are a Great Eastern panel ear, nose and throat Specialist Doctor. As a Great SupremeHealth client with Great Eastern, our patients are eligible for a post-hospitalisation cover of up to 1 year.
Additionally, patients who are seeing a Great Eastern panel doctor and have a personal Great SupremeHealth plan can expect reimbursement of pre- and post-hospitalisation fees for up to 120 and 365 days, respectively.
A pre-authorisation letter prior to the patient’s admission also allows for the assurance of being covered for the required procedures. Our patients can also expect that co-payment fees will be capped at $3000, allowing them to focus on their road to recovery.
Aviva / Singlife Panel ENT Specialist
We are an Aviva panel ear, nose and throat Specialist Doctor / Singlife panel ENT Specialist Doctor. Under Aviva MyShield / Singlife Shield insurance plans, patients can apply for pre-authorisation letters to ensure that their premiums cover the required treatment.
Patients seeing an Aviva panel doctor at an Aviva panel clinic can also enjoy peace of mind knowing that they enjoy reimbursement for both pre and post-hospitalization fees for up to 180 and 365 days respectively under Aviva Myshield / Singlife Shield.
Disclaimer: The above insurance information may not be up to date. Please check with your insurance company / companies or agent for the latest terms and conditions of your particular plan.
Can I use my corporate insurance Plans?
Our clinic accepts these corporate insurance companies’ plans:
Employees of companies holding an Employee Benefits card can expect benefits such as cashless consultations, investigative procedures, and medications – or a co-payment sum of these bills when seeking treatment at our clinic.
Please speak to our clinic staff for more information on the benefits available to you, and how you should go about making these claims.